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Privacy Policy & GDPR

Last updated: February 14, 2026

This Privacy Policy describes how SinAInsight collects, uses, stores, and protects the personal data of its users, in accordance with the General Data Protection Regulation (GDPR — EU Regulation 2016/679) and applicable data protection laws.

1. Data Controller

The data controller is:

2. Data Collected

We may collect the following categories of data:

  • Identification data: name, email address, phone number.
  • Connection data: IP address, browser type, pages visited, session duration.
  • Professional data: company, role, industry (contact/demo form).
  • Cookies and trackers: functional, analytical, and performance cookies (see dedicated section).

3. Purposes of Processing

Your data is processed for the following purposes:

  • Providing and improving our services (SinAShield, SinAApp).
  • Managing demo requests and contact inquiries.
  • Anonymized statistical analysis to improve user experience.
  • Compliance with legal and regulatory obligations.
  • Marketing communications (with prior consent only).

4. Legal Basis for Processing

Data processing is based on the following legal grounds:

  • Consent: for non-essential cookies and marketing communications.
  • Contractual performance: for delivering subscribed services.
  • Legitimate interest: for improving services and platform security.
  • Legal obligation: for compliance with applicable regulations.

5. Data Retention

Personal data is retained only for the period strictly necessary for the purposes for which it was collected:

  • Account data: duration of the contractual relationship + 3 years.
  • Contact data (prospects): 3 years from last contact.
  • Connection data: 13 months maximum (per CNIL recommendations).
  • Cookies: 13 months maximum.

6. Data Recipients

Your data may be shared with the following recipients:

  • Internal SinAInsight teams (sales, engineering, support).
  • Technical sub-processors (hosting, analytics) — all located within the European Union.
  • Competent authorities when required by law.

No data transfers outside the European Union are performed. Our infrastructure is sovereign and hosted exclusively in Europe.

7. Data Security

SinAInsight implements appropriate technical and organizational measures to ensure data security:

  • Encryption of all data in transit and at rest using SinAInsight's proprietary, INPI-patented cryptography technology — purpose-built for critical-grade security, protecting every data flow and every byte across the platform.
  • Strict role-based access control (RBAC).
  • Regular security audits and penetration testing.
  • Business continuity and disaster recovery plans.
  • Continuous monitoring through our own SinAShield and SinAApp solutions.

8. Your Rights (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access: obtain confirmation of data processing and receive a copy.
  • Right to rectification: request correction of inaccurate or incomplete data.
  • Right to erasure: request deletion of your data under conditions provided by law.
  • Right to restriction: request limitation of processing of your data.
  • Right to portability: receive your data in a structured, machine-readable format.
  • Right to object: object to the processing of your data on legitimate grounds.
  • Right to withdraw consent: withdraw your consent at any time.

To exercise your rights, contact our Data Protection Officer: dpo@sinainsight.eu.

In case of dispute, you may file a complaint with the CNIL (French Data Protection Authority) — www.cnil.fr.

9. Cookies

Our website uses cookies to enhance your browsing experience:

  • Essential cookies: required for site functionality (no consent needed).
  • Analytical cookies: anonymized audience measurement (Google Analytics / Plausible).
  • Preference cookies: remembering your choices (theme, language).

You can manage your cookie preferences at any time through your browser settings.

10. Changes

We reserve the right to modify this policy at any time. Any changes will be published on this page with a revised update date.

11. Contact

For any questions regarding this policy or your personal data: